How claim enquiry data is handled

This policy describes a demo claims-management website. Replace the controller name, registration details, retention periods, and lawful bases with the real operator's legal information before launch.

Data we collect

The claim form asks for name, email, phone number, residence, country code, scam type, amount lost, bank or provider, and a short case summary.

Why we use it

Enquiry data is used to contact potential clients, assess whether a claim may be supportable, prepare evidence requests, and explain next steps.

Retention

Static submissions are stored in the visitor's browser only. A live production site should connect the form to a secure CRM, email endpoint, or backend with a clear retention schedule.

Your choices

Users should be able to withdraw contact consent, request access, correct inaccurate data, and ask for deletion where applicable.

Contact

Use [email protected] as a placeholder contact address until the real data protection contact is added.